Hybrid Project Manager – Operations and Process Management

Posted last month

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About the role

  • Be proactive, clear, and professional in all communications; deliver timely updates on changes, risks, blockers, and milestones
  • Prepare and present weekly project status reports for executives and frontline staff
  • Manage multiple projects and workstreams simultaneously while maintaining detailed personal systems for tasks and deadlines
  • Independently execute tasks and escalate risks or ambiguities appropriately
  • Create and maintain clear project documentation: Confluence pages, SOPs, flow diagrams, project plans, technical documentation, tables, and trackers
  • Quickly learn new domains (supply chain, automation, advertising, data operations) and ask the right clarifying questions
  • Balance assertiveness with empathy; deliver constructive feedback and facilitate team alignment and collaboration
  • Take full ownership of project delivery end-to-end; anticipate risks and drive preventative actions to ensure projects run smoothly and on time

Requirements

  • Bachelor’s degree
  • 3-6+ years of experience in project management or program management (operations/process/tech environments preferred)
  • Deep understanding of operational processes (procurement, inventory control, fulfillment, replenishment)
  • Knowledge of operational software/tools (ERP, Google Sheets, order management systems)
  • Basic data analysis and data refinement skills
  • Exceptional written and verbal communication skills; ability to tailor message by audience
  • Strong analytical thinking and structured problem-solving
  • Documentation discipline (SOPs, Confluence, project charters, flow diagrams)
  • Demonstrated ability to lead cross-functional projects from initiation to close
  • Experience with project & workflow tools: JIRA, Monday.com, Asana, Confluence
  • Experience with collaboration tools: Slack, Google Docs, Google Sheets, Google Slides
  • Ability to multitask, manage stakeholders, and drive accountability across initiatives

Benefits

  • Paid Time Off (Vacation, etc.) - 15 Days PTO to Start + 1 additional day per year
  • 10 Paid Holidays in addition to PTO
  • Hybrid Remote schedule (work-from-home Mondays, Wednesdays, Fridays; in-office Tuesdays and Thursdays)
  • Regular Team Happy Hours/Events
  • Employer Matching for 401(k)
  • Health Care (Medical, Vision, Dental) - Blue Shield PPO or HMO Medical Insurance
  • Monthly wellness stipend of up to $260 for mental, emotional, and physical wellbeing
  • Life Insurance
  • Growth Plan with opportunities for promotions and compensation raises

Job title

Project Manager – Operations and Process Management

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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