Field Support Engineer at TeamLogic IT providing technical support for small to midsized businesses. Involves project management and hands-on IT support with a focus on IT solutions in a dynamic environment.
Responsibilities
Create and maintain comprehensive documentation for each customer
Perform engineering design evaluations and complete projects within budget
Prioritize existing projects and monitor maintenance needs
Implement information systems policies and controls for data security and compliance
Participate in after-hours upgrades and troubleshooting
Perform standard system administration duties
Requirements
3-5 Years of prior IT experience
Experience working with network configuration, monitoring, and troubleshooting
Experience working with and deploying Windows 2008-2019 Server
Experience working with hypervisors such as Hyper-V and VMWare ESXi
Experience working with and deploying SAN and NAS devices
Experience working with remote management and monitoring systems such as Kaseya, Connectwise, Datto AEM
Experience working with Office 365, GSuite, and other online collaboration platforms
Experience working with Windows 10/11 workstations/laptops and Apple products
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