As a Project Delivery Manager, you play a pivotal role in Chemin's growth by mobilizing collaboration between Project Delivery and the Sales, Engineering, and Community teams to deliver high-quality labeled data at scale.
Reporting directly to the Head of Delivery, you will lead a dedicated team comprising Project Executives, part-time Associates, and Full-time Annotators.
You will cultivate a culture of excellence by managing the performance of direct reports including career progression planning and maximizing resources within the team.
You will continuously refine the manner in which we onboard, train, and guide Project Managers.
On a strategic level, you will spearhead initiatives to enhance processes and introduce novel systems to ensure project stability within 30 days.
You will also work with Chemin's clients to ensure timely and quality project delivery along with driving account growth through recurring revenue streams.
In essence, as a Project Delivery Manager at Chemin, your role merges mastering people and account management, with a strategic vision for driving growth and innovation!
Requirements
Ideally, between 4 - 7 years of working experience in any field that requires people and account management, strategic planning, and operational excellence.
Preferably, a minimum of 2 years of people management experience
Strong Project Management skills with an understanding of how Project Management and People Management are interlinked, and how the latter enables the former.
Self-motivated with an eagerness to learn and continuously improve as a Project Delivery Manager.
A team player, able to effectively communicate with internal and external parties, with a willingness to be hands-on when the need arises.
As a team manager, an ability to keep team morale high and ambition to build a high performing team.
A positive and open-minded attitude towards any challenges that may arise.
A strong affinity for critical thinking, problem-solving, bias to action, innovation.
An excellent command of English - both written and verbal.
Ability to pitch and generate reports for Senior Leadership and/or investors, managing stakeholder expectations effectively as and when needed.
Applicants in and outside of Malaysia are welcome to apply. Should you be located outside of Malaysia, you will be considered for a fully remote position.
Proficiency in G suite applications. Familiarity with project management frameworks of other relevant technologies and tooling is an added advantage, though not required.
Benefits
Work on real problems that power the future of AI
Build deep skills in data, operations, and automation
Take ownership, grow fast, and lead with purpose
Join a remote-first, Southeast Asia–rooted team punching well above its weight
Be part of the wider TDCX Group network, a global digital customer experience leader with presence across Asia, Europe, and the Americas
A modern co-working space in Damansara Heights, with easy access to Semantan MRT
A hybrid setup with two in-office days each week and adaptable core work hours
Structured on-the-job training to sharpen your skills and accelerate your growth
Regular performance reviews and personalized career development planning
Senior Manager of FFIO Global Product Solutions at Fidelity, supporting investment operations and enhancing customer experience through collaboration. Involves executing portfolio launches and managing fund operations.
IT Audit Senior Manager providing audit and advisory services to manage risk and improve performance at Fidelity. Engage with technology and business operations to enhance internal controls and audit effectiveness.
Manager of End User Services overseeing IT services for HP, ensuring operational excellence and driving modernization efforts. Leading a global team while managing vendor relations and strategy.
Solution Manager managing IT strategies and digital transformation initiatives at HP. Leading cross - functional teams to enhance system interoperability and innovate business processes.
Global Logistics Parcel Manager at HP guiding complex supply chain sub - categories and executing sourcing strategies aligned with organizational goals. Collaborating with teams to optimize supplier selection and contract management.
Business Continuity Manager managing crisis events with a focus on compliance and resilience at PNC. Overseeing a team, developing plans, and collaborating with leaders for effective responses.
Patient Access Manager at Essentia Health overseeing daily operations and patient access processes. Ensuring quality care and adequate staffing for assigned department activities.
Credit Portfolio Manager managing an assigned portfolio of Business Banking and Small Business Banking loans. Responsibilities include analyzing financial statements and collaborating with Relationship Officers for portfolio management.
Senior Manager leading strategy and performance for offline media channels at Sleep Number. Focused on driving demand and business growth through effective media spend.