Analyst providing program support and reporting solutions for Transport for NSW. Collaborating on technology innovation and enhancing customer experiences across NSW.
Responsibilities
Support project delivery through effective program governance, reporting, and data management
Maintain and optimise the ServiceNow (Project Management) tool
Build, enhance and maintain complex dashboards and reports
Troubleshoot system issues and support project teams to uphold data quality
Requirements
Technical aptitude and analytical mindset
Problem-solving skills formed across IT, systems administration or project management
Experience managing ServiceNow back-end and meta-data functionality
Strong understanding of project management methodologies and best practices
Ability to build and maintain positive relationships with stakeholders
Experience in data management and governance standards
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