Hybrid Program Manager – Enterprise Credit

at Bank of America

• Job title: Program Manager – Enterprise Credit
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $125,000 - $200,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Chicago, United States

About the role

• Program Manager overseeing corporate change initiatives impacting business processes and product services. Managing complex, high-risk projects within the Enterprise Credit Change team at Bank of America.

Responsibilities

• This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function.
• Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources.
• Managing complex to high risk cross-functional and/or inter-departmental programs or projects for Line of Business products, processes, functions, and employee readiness.
• Partnering with the business to develop a plan to sustain change, evaluate current methods, and drive strategies to implement changes/improvements.
• Using tools to document program performance and influencing stakeholders to make strategic changes.

Requirements

• 7+ years of program/project management and business controls experience
• Strong planning and organizational skills and ability to balance a high volume of work under pressure, including the management of multiple programs/projects
• Demonstrated ability to drive execution of complex change requirements successfully in a matrixed environment
• Excellent written and verbal communication skills, coupled with the ability to influence, negotiate, persuade and resolve conflict at all levels
• Enthusiastic, energetic, determined and positive – especially under pressure
• Critical thinker and risk-minded
• Proficiency in various Project Management Tools and Microsoft Office products (i.e. Visio, Project, Word, Excel, PowerPoint, etc.)

Benefits

• Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.