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Field Service Engineer responsible for installation, maintenance, and testing of lab instruments. Join Sartorius in providing excellent customer service to support scientific developments.
About the role
- Collaborate with Sales Engineers during the pre-sales and post-sales phases to define technical requirements and delivery plans.
- Design and implement integration projects, focusing on Identity Management systems, business data flows, and platform extensions.
- Write detailed technical specifications, integration architectures, and configuration guidelines for internal and external audiences.
- Lead customer-facing technical workshops to define requirements, validate architectures, and support project kick-offs.
- Develop automation scripts and tools (primarily in Python) to support deployment, customization, and data integration activities.
- Oversee and coordinate third-party partners delivering technical services, ensuring alignment with project goals and technical standards.
- Ensure successful integration of the platform with customers' Business Intelligence ecosystems (e.g., Power BI, Tableau, Looker).
- Maintain and expand internal technical documentation and reusable integration assets.
- Serve as an escalation point for complex technical issues during delivery and support phases.
Requirements
- Hands-on experience with integrating and configuring IAM solutions (e.g., Okta, Azure AD, Ping Identity, Auth0).
- Proficient in Python scripting for automation, API integration, and system customization.
- Solid knowledge of RESTful APIs, JSON, authentication flows, and secure system integration practices.
- Strong understanding of IAM concepts (SSO, OAuth2, SAML, OpenID Connect, LDAP).
- Familiarity with Business Intelligence tools (e.g., Power BI, Tableau, Looker) and data integration methods (ETL processes, data APIs).
- Good understanding of cloud platforms (AWS, Azure, GCP) and SaaS solution architectures.
- Networking fundamentals (TCP/IP, VPN, DNS) and system administration (Linux/Windows) knowledge.
- Experience with collaboration and project tracking tools (Jira, Confluence, Git).
- Excellent communication skills, capable of translating business needs into technical requirements and vice versa.
- Strong project management abilities: organized, self-driven, and able to manage multiple concurrent projects.
- Customer-oriented mindset focused on delivering high-quality, scalable, and maintainable solutions.
- Ability to troubleshoot complex issues independently and collaboratively.
- Leadership skills to drive partners and cross-functional teams toward technical success.
- Curious, adaptable, and eager to learn and implement new technologies and methodologies.
Benefits
- Outsight is an Equal Employment Opportunity employer that pursues and hires a diverse workforce.
- Strives for a healthy and safe workplace and prohibits harassment of any kind.
- If you have a disability or special need that requires accommodation, please let us know.
- Opportunity to work in an international start-up with offices in Paris, San Francisco, Sophia-Antipolis (Nice), Hong Kong, and a commercial office in Spain.
- Fast-growing leader in 3D Edge AI (73 patents filed) with awards (2023 Edge AI and Vision Product of the Year).
- Opportunity to grow quickly and express your creativity & potential.
- Working with visionary and passionate management.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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