Associate Director of Product Operations at Syneos Health managing product analysts and teams to analyze data for product decisions. Aligning technology initiatives with business goals across multiple departments.
About the role
- Product Operations Manager driving operational excellence across product squads in a leading trading platform. Ensuring high-quality outcomes efficiently and enabling strategic focus of Product Owners.
Responsibilities
- Drive operational excellence across product squads by optimising delivery processes, governance, and documentation
- Ensure new product initiatives and platform changes are well-defined, compliant, and launch-ready through structured business cases and approval processes
- Act as a delivery enabler - removing blockers, coordinating stakeholders, and maintaining the documentation and data foundations needed for rapid, high-quality execution
- Partner with Product Owners, Engineers, and Data Analysts to ensure reliable metrics, dashboards, and insights guide decision-making and prioritisation
- Track performance post-launch, monitor product stability and adoption, and facilitate continuous improvement through structured feedback loops
- Lead planning and operational cadences (KPIs, standups, retrospectives), maintaining momentum and alignment across teams
- Identify and implement process improvements that enhance delivery speed, quality, and scalability
- Drive product strategy by translating operational insights, customer feedback, and market intelligence into future feature direction, ensuring delivery execution aligns with strategic priorities and the long-term product vision
Requirements
- At least a 2:1 degree, ideally in a STEM or other highly quantitative field from a top-tier university
- Minimum 2 years experience in a high performance environment such as top tier consultancy, investment bank, or high-growth technology company in a product or strategy capacity
- Demonstrable record of exceptional performance and achievement across multiple domains
- Proven ability to structure and solve complex problems independently
- Deep empathy for customers and commitment to user-centred design without compromise
- Strong stakeholder management and communication skills, capable of influencing across functions
- Data-driven mindset with proficiency in turning insights into operational improvements
- Strong organisational discipline, able to drive multiple initiatives to completion in parallel
- Strong ownership mentality – proactive, accountable, and execution-focused; takes initiative, delivers on commitments, and balances autonomy with collaboration
Benefits
- Competitive salary and annual performance bonus
- Hybrid working model promoting work-life balance
- Generous annual leave and volunteer days
- Comprehensive health and pension benefits
- Global “workation” policy
- Employee referral incentives
- Clear career growth path, with high-performing Product Operations Managers having the opportunity to progress into Product Owner roles as their strategic and delivery capabilities develop
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