Define and own the strategic roadmap for ShipHawk’s WMS, aligning it with company goals and customer needs
Drive cross-functional product development from concept to launch, ensuring outcomes over outputs
Serve as the internal and external champion of the WMS product, with a deep understanding of customer use cases, industry trends, and competitive dynamics
Work directly with enterprise customers and partners to shape product direction, inform prioritization, and guide implementation
Collaborate with engineering leadership to make architectural tradeoffs that balance scale, flexibility, and time-to-market
Lead discovery and validation efforts to ensure every release delivers measurable value to users
Define and monitor KPIs to measure product success, adoption, and quality
Mentor junior product team members and contribute to the evolution of product management practices at ShipHawk
Report to the Chief Product Officer and collaborate closely with engineering, UX, customer success, and executive leadership to deliver a performant, extensible, user-centric WMS targeted at mid-market customers
Requirements
5+ years of product management experience
At least 2+ years in WMS, logistics, supply chain, or ERP systems
Deep domain knowledge of warehouse operations, workflows, and optimization
Proven success delivering complex, B2B SaaS products in agile environments
Systems thinker with strong technical fluency and comfort navigating API-driven environments
Exceptional communication and storytelling skills
Highly analytical with a bias for action and comfort making decisions in ambiguity
Experience working directly with mid-market or enterprise customers, especially in implementation-heavy environments
Bonus: Background in ecommerce fulfillment or third-party logistics (3PL)
Bonus: Experience with ERP integration or embedded analytics
Bonus: Startup or high-growth company experience
Bonus: Prior leadership of platform or workflow-heavy products
Benefits
Shape a category-defining product with massive market impact
Work with passionate teammates solving real operational problems
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