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Hybrid Product Manager

at QS Quacquarelli Symonds
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Posted last month

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About the role

  • At QS, our Institutional Performance business unit works closely with higher education institutions to enhance and drive performance using our collective expertise.
  • Develop and take to market a new evaluation product offering that supports institutions to understand and develop their AI capability through an assessment product.
  • Lead the end-to-end development and management of the product, ensuring alignment with strategic goals and meeting customer needs.
  • Gather and prioritise product requirements, define product goals, manage the product lifecycle, and ensure the successful launch.
  • Communicate product progress to stakeholders, resolve conflicts, and make decisions to keep development on track.
  • Monitor key metrics post-launch to evaluate product performance and continuously iterate based on feedback and data.
  • Work closely with the Lead Product Manager and cross-functional teams across the Analytics and Evaluation portfolios.
  • Plan and implement continuous improvements and refinements to the existing MVP and lead all team ceremonies.
  • Work with the product lead to define strategy for the product and lead execution of go-to-market strategies for new features.
  • Work closely with sales and partnership teams to enable effective go-to-market.
  • Facilitate the flow of customer feedback to enable product refinements and establish delivery processes and a wholistic client experience around the product.
  • Stay updated on AI developments within the higher education space and other industry trends.
  • Promote a caring, collaborative, collegiate culture prioritising customer needs.

Requirements

  • Experience working on a service-based product.
  • A good understanding of use cases for AI and AI governance approaches.
  • Experience of using AI within day to day activities and a strong interest in AI initiatives
  • Ability to define product strategy and align it with organisational goals.
  • Strong interpersonal skills to build trust and collaborate effectively with cross-functional teams and stakeholders, including senior leadership.
  • Excellent verbal and written communication skills to advocate for the product vision and keep stakeholders informed.
  • Proficiency in gathering, analysing, and interpreting data to inform product decisions and evaluate performance.
  • Ability to lead end-to-end product development, manage the product lifecycle, and ensure timely delivery.
  • Strong problem-solving skills to navigate ambiguity and address challenges creatively.
  • Deep understanding of customer needs and the ability to translate these into product requirements.
  • Flexibility to adapt to changing priorities and novel situations.
  • Understanding of market trends and the competitive landscape to support go-to-market strategies.
  • Ability to gather and integrate user feedback into product improvements and refinements

Benefits

  • Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
  • A focus on welfare which is led by our global wellness team, with mental health first aiders globally
  • Access to a variety of diversity and inclusion initiatives and groups
  • Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
  • Support for volunteering and study leave
  • Free subscription to LinkedIn learning – with over 5000 courses and programmes at your fingertips
  • Options to join our outstanding global Mentorship programme

Job title

Product Manager

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

HybridLondonUnited Kingdom

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