Principal Product Manager at AT&T managing product lifecycle from concept to end - of - life. Driving initiatives for business solutions in telecommunications.
About the role
- Own the solution end-to-end — partner with fraud and fincrime experts to design effective detection, build robust systems with engineering, and define downstream operational processes.
- Drive innovation with delivery focus — problem solve with engineers to design solutions that mitigate fraud threats efficiently, reduce customer friction, and deliver fast learning through iterative releases.
- Shape the roadmap — translate strategy into a clear, prioritized roadmap that balances fraud loss, operational cost, and customer experience.
- Lead cross-functional alignment — build trusted relationships with Fraud Strategy, Operations, Payments, Fraud Experience, Risk, and more to deliver outcomes at scale.
- Support all Zopa products — ensure our monitoring and screening solutions protect customers across Current Account, Credit Card, Savings, and Loans.
- Act with an owner’s mindset — make trade-off decisions across risk, customer impact, and commercial outcomes to move the right metrics forward.
Requirements
- Proven product management experience (ideally in fintech), particularly with backend services and complex technical systems.
- Strong attention to detail with the ability to navigate complex, regulated domains.
- A track record of successful cross-functional collaboration, extracting insights from diverse perspectives.
- Data-driven decision making: ability to synthesize multiple data sources, customer feedback, and business insights.
- Bias toward action: you prefer test-and-learn approaches over waiting for perfection.
- Experience breaking down large initiatives into deliverable increments that deliver value progressively.
- Ability to influence without authority, building buy-in and adoption across the organisation.
Benefits
- Flexible ways of working
- Face-to-face collaboration
- Work-life balance
- Option to work from abroad for up to 120 days a year
- Diverse and inclusive workplace
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
TH
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