Senior Reliability Engineer at Sonova ensuring dependable performance of hearing solutions for millions of users globally. Involves engineering skills to improve product reliability across development stages.
About the role
- Principal Reliability Engineer leading Reliability Engineering team for an insurance company. Responsible for automation capabilities, incident management, and service reliability enhancements.
Responsibilities
- Responsible for managing and directing all critical incidents, inclusive of defining root cause, developing and implementing remediation plans
- Responsible for building reliability engineering, automation, and quality capabilities across 20+ applications and systems
- Accountable for Operations, RE, DevSecOps, Quality, and Middleware technologies.
- Build tools and capabilities needed by our software engineering teams to optimize development by providing a level of advancement in technology and achievement of efficiency for application teams.
- Building an engineering culture with automation across our technology stack and application footprints across traditional and modern architectures resulting in overall IT Productivity improvements.
- Support enterprise needs with improvements in Performance, Scalability, Resiliency, Reliability, Stability, Observability, Security, etc.. continuously evolving and modernizing available services to improve productivity, automation, quality, and optimize operational cost.
- Market research on emerging trends for technology enablers in the field.
- Information protection and secure development practices.
- Lead transformational change management by championing the adoption of automation capabilities built and foster a culture of continuous learning and improvement mindset for the organization.
Requirements
- 8 + years IT professional experience in financial services or insurance in a large corporation.
- 8+ years of having assumed leadership, engineering, application management and operations roles with a demonstrated track record of technical innovation and experience influencing technically diverse teams.
- Strong track record of production support, incident management and problem solving.
- Strong cloud engineering mindset with cloud experience across public cloud providers and the technologies most frequently used in engineering and managing highly reliable and automated technology environments.
- Demonstrated ability to own, transform, mature, and deliver reliability engineering tools and capabilities.
- Strong knowledge and experience with cloud product management, cloud engineering, and Agile principles.
- Experience with Performance and Observability tools such as Dynatrace, Splunk, CloudWatch, Cloud Trail, and related tools.
- Experience with continuous integration and DevOps methodologies, preferred tools such as GitHub, Rally, SonarQube etc..
- Strong solution engineering orientation to enable expedient troubleshooting, issue-resolution and root-cause removal.
- Proven execution/delivery running and maintaining cloud-based and on prem automation tools and services across various service delivery models.
- Quality Engineer leadership experience along with Test Data Management, Test Automation including unit, functional, regression, and integration testing, and Defect Management.
- Demonstrated ability to act as a strategic thought leader and be seen as a credible business partner by peers.
- Highly collaborative and team oriented
- Exceptional critical thinking and problem-solving skills.
- Able to influence diverse teams and build strong business relationships.
- Bachelor of Science in Computer Science or equivalent preferred.
- Candidate must be authorized to work in the US without company sponsorship.
Benefits
- Other rewards may include short-term or annual bonuses
- long-term incentives
- on-the-spot recognition
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