Hybrid Pressure Injury Prevention Customer Success Specialist

Posted last month

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About the role

  • Driving adoption, optimization, and expansion of the LEAF technology platform
  • Delivering clinical education and ongoing support to high-value LEAF customers
  • Leading initial customer training and executing Go-Live events
  • Troubleshooting issues and providing remote or on-site assistance
  • Developing partnerships with clinical teams and quality departments
  • Identifying workflow enhancements and supporting Quarterly Business Reviews
  • Helping grow the business by identifying expansion opportunities

Requirements

  • Strong clinical foundation—ideally as a Registered Nurse
  • Bachelor's degree preferred
  • At least three years of clinical experience
  • Prior exposure to clinical technology platforms highly desirable
  • Solid understanding of hospital turning and repositioning protocols
  • Ability to analyze data and extract actionable insights
  • Confident presenting, training, and communicating with diverse clinical teams
  • Comfortable traveling up to 50% as needed
  • Self-starter mindset and passion for innovation, patient care, and improving clinical outcomes
  • Collaborative and team-oriented

Benefits

  • 401k Matching Program
  • 401k Plus Program
  • Discounted Stock Options
  • Tuition Reimbursement
  • Flexible Personal/Vacation Time Off
  • Paid Holidays
  • Flex Holidays
  • Paid Community Service Day
  • Medical
  • Dental
  • Vision
  • Health Savings Account (Employer Contribution of $500+ annually)
  • Employee Assistance Program
  • Parental Leave
  • Fertility and Adoption Assistance Program
  • Discounts on fitness clubs, travel and more!

Job title

Pressure Injury Prevention Customer Success Specialist

Job type

Experience level

Mid levelSenior

Salary

$75,000 - $85,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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