Event Marketing Associate supporting event lifecycle for Fidelity clients. Coordinating event operations, managing deliverables, and collaborating on presentation content.
About the role
- Pressure Injury Prevention Customer Success Specialist at Smith+Nephew driving LEAF technology adoption and clinical education. Collaborating with teams for onboarding and customer success across accounts.
Responsibilities
- Lead adoption, optimization, and expansion of the LEAF technology platform
- Deliver clinical education and ongoing support
- Ensure high utilization across assigned LEAF accounts
- Lead initial customer training and plan Go-Live events
- Collaborate with sales specialists and clinical teams to onboard new accounts
- Troubleshoot issues and provide remote or on-site assistance
- Leverage reports to deliver actionable insights and support business reviews
- Identify opportunities to integrate LEAF into EHRs and other technologies
- Grow the business by identifying expansion opportunities within current accounts
Requirements
- Strong clinical foundation—ideally as a Registered Nurse
- Bachelor’s degree is preferred
- At least three years of clinical experience
- Prior exposure to clinical technology platforms
- Solid understanding of hospital turning and repositioning protocols
- Strong data analytics skills
- Confident presenting, training, and communicating with diverse clinical teams
- Comfortable traveling up to 50% as needed
Benefits
- 401k Matching Program
- 401k Plus Program
- Discounted Stock Options
- Tuition Reimbursement
- Flexible Personal/Vacation Time Off
- Paid Holidays
- Flex Holidays
- Paid Community Service Day
- Medical
- Dental
- Vision
- Health Savings Account (Employer Contribution of $500+ annually)
- Employee Assistance Program
- Parental Leave
- Fertility and Adoption Assistance Program
- Discounts on fitness clubs
- Travel and more!
Job title
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Location requirements
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