Premium Audit Technician reviewing and reconciling complex premium audits for CNA. Collaborating with auditors and providing training expertise and feedback for accuracy.
Responsibilities
Sets up and maintains interim and RM premium audit files for complex premium audits in accordance with internal operating procedures.
Compares and checks information supplied by premium auditors from the field for consistency, completeness, and mathematical accuracy.
Reviews and processes appropriate information records and works with auditors to ensure accuracy.
Performs advanced policy calculations.
Coordinates with customers and underwriting, when necessary, for additional information.
Responds to and resolves external customer inquiries.
Provides data input into insurance systems accurately.
Provides training expertise and feedback to Premium Audit Technicians.
Researches Audit Status Report to clear older expired policies that need to be billed.
Endorses added states to policy before billing final audit.
Reports to Audit endorsement team Additional/Return premium information in accordance with internal procedures.
Respond or initiate Large AP emails so that current term policy can be endorsed.
Verify Automation reports for WC rating errors and clears errors.
Maintains accuracy of reporting system (JAMS- i.e. close out audits when completed with estimated and actual premiums).
Requirements
Solid knowledge of the insurance industry with an understanding of all lines of business
In-depth understanding of policy language and documentation
Good organizational skills and the ability to prioritize multiple tasks
Strong attention to detail with the ability to work well under pressure situations
Good interpersonal and communication skills
In-depth knowledge of Microsoft Office Suite as well as other business-related software
Associate's degree or equivalent experience
Typically a minimum of three years' related work experience
Benefits
Comprehensive and competitive benefits package
Help employees and their family members achieve physical, financial, emotional and social wellbeing goals
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