Collections Analyst managing outstanding accounts and ensuring timely payments in Epta International BSC. Working collaboratively with internal teams and clients for financial success.
Responsibilities
Engage with clients via phone, email, and mail to provide friendly reminders about overdue payments.
Monitor customer accounts to track payment statuses and identify outstanding invoices.
Assess customer credit histories to evaluate risk and recommend suitable credit limits or terms.
Collaborate with internal teams to resolve disputes and facilitate prompt payments.
Handle customer financial data with the utmost confidentiality and accuracy.
Manage internal credit reporting and participate in business reviews to drive performance.
Requirements
3–5 years of experience in Credit & Collections, ideally within a multinational (SSC/BSC) environment.
SAP knowledge (preferred).
Familiarity with HighRadius is a plus.
Exceptional written and spoken Portuguese and English skills (a must!).
Confident fluency in Spanish is a strong advantage.
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