Senior Manager overseeing collections and receivables analytics for Uniphore, a leading AI - native enterprise solution. Driving cash recovery and process improvements in a fast - paced environment.
About the role
- Collections Analyst managing outstanding accounts and ensuring timely payments in Epta International BSC. Working collaboratively with internal teams and clients for financial success.
Responsibilities
- Engage with clients via phone, email, and mail to provide friendly reminders about overdue payments.
- Monitor customer accounts to track payment statuses and identify outstanding invoices.
- Assess customer credit histories to evaluate risk and recommend suitable credit limits or terms.
- Collaborate with internal teams to resolve disputes and facilitate prompt payments.
- Handle customer financial data with the utmost confidentiality and accuracy.
- Manage internal credit reporting and participate in business reviews to drive performance.
Requirements
- 3–5 years of experience in Credit & Collections, ideally within a multinational (SSC/BSC) environment.
- SAP knowledge (preferred).
- Familiarity with HighRadius is a plus.
- Exceptional written and spoken Portuguese and English skills (a must!).
- Confident fluency in Spanish is a strong advantage.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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