ME
MeltwaterCollections Analyst
Collections Analyst managing and enhancing accounts receivable processes at Meltwater. Collaborating with teams to ensure prompt collection of debts and minimize losses while supporting customer relationships.
About the role
- Engage with clients via phone, email, and mail to provide friendly reminders about overdue payments.
- Monitor customer accounts to track payment statuses and identify outstanding invoices.
- Assess customer credit histories to evaluate risk and recommend suitable credit limits or terms.
- Collaborate with internal teams to resolve disputes and facilitate prompt payments.
- Handle customer financial data with the utmost confidentiality and accuracy.
- Manage internal credit reporting and participate in business reviews to drive performance.
Requirements
- 3–5 years of experience in Credit & Collections, ideally within a multinational (SSC/BSC) environment.
- SAP knowledge (preferred).
- Familiarity with HighRadius is a plus.
- Exceptional written and spoken Portuguese and English skills (a must!).
- Confident fluency in Spanish is a strong advantage.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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