Collections Analyst managing accounts receivable and collection efforts for law firm. Collaborating with attorneys to maintain client relationships and ensure timely payments.
About the role
- Collections Specialist executing B2B collections strategies and managing client inquiries at Accenture. Fostering strong client relationships and ensuring timely recovery of outstanding receivables.
Responsibilities
- Execute industry-leading collections strategies for business-to-business (B2B) Clients, ensuring timely and efficient recovery of outstanding receivables.
- Establish and sustain strong, collaborative relationships with Clients to foster trust, loyalty, and long-term business engagement.
- Address and resolve customer inquiries with efficiency and professionalism, ensuring prompt and accurate responses to maintain high service standards.
- Consistently adhere to service level agreements (SLAs) and key performance indicators (KPIs) through disciplined execution and performance tracking.
Requirements
- Knowledge of English (min. C1 level) and German (min. B2 level) language.
- At least 1 year of experience in Credit, Collections, Accounts Receivable operations.
- Full time availability (8 hours from Monday to Friday).
- Strong communication and interpersonal skills essential for contacting clients email and phone in a B2B (Business-to-Business) setting.
- Knowledge of Microsoft Office, and experience in Microsoft Excel.
- Strong attention to detail and analytical skills.
- Effective time management and task prioritization.
Benefits
- Flexible hybrid mode of work with occasional in-office presence required for client meetings.
- Full-time employment contract.
- Modern office located in Warsaw city center.
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Individual support of a People Lead and a specific path of professional development.
- A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
- Employee Assistance Program - legal, financial, and psychological consultations.
- Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
- Paid employee referral program.
- Private medical care, life insurance.
- Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Credit Control role ensuring cash collection for local and International customers worldwide. Managing cash allocations, invoicing, and high - level customer service as part of the Finance team in Raleigh.
Collections Representative handling utility receivables for the Region of Peel. Addressing customer inquiries and resolving collections issues through various communication channels.
Director overseeing Credit and Collections at Finning Canada, managing accounts receivable and commercial finance functions. Leading teams and collaborating across departments to maximize sales and minimize bad debt.
Collection Coordinator managing overdue invoices and contacting customers for payment at Dun & Bradstreet. Collaborating with teams to resolve disputes and facilitate cash application.
Credit and Collection Supervisor managing team in accounts receivable processes at Daikin Texas Technology Park. Overseeing collections, training, and compliance for the department.
Credit and Collections Analyst managing accounts receivable portfolio at Allegion, focusing on collections and credit risk. Supporting billing and cash application for acquired businesses.
Credit & Collections Specialist responsible for accounts management and customer service at Jeld - Wen. Handling credit analysis and collection portfolios in a fast - paced environment.
Gerente de estratégia de cobrança na Cogna, maior empresa de serviços educacionais do Brasil. Liderança de equipes de cobrança e análise de crédito.
Join Schneider Electric's Credit & Collections team to enhance financial relationships and manage accounts receivable. Execute strategies that drive business growth and minimize risk in payments.