Collections Analyst managing accounts receivable and collection efforts for law firm. Collaborating with attorneys to maintain client relationships and ensure timely payments.
About the role
- Gerente de estratégia de cobrança na Cogna, maior empresa de serviços educacionais do Brasil. Liderança de equipes de cobrança e análise de crédito.
Responsibilities
- Manage the analytics team, developing and refining propensity-to-default and recovery models that maximize customer regularization and cash generation by optimizing negotiation policies.
- Manage the collections strategy team, ensuring full integration across collection channels and directing debtor volumes to the channels that offer the best cost-to-recovery ratio without loss of recovery.
- Manage the financial products team, designing payment plans and, when appropriate, financing solutions with external partners to maximize customer acquisition while minimizing negative impact on cash flow.
- Develop and train teams, fostering a collaborative and productive work environment.
Requirements
- Bachelor's degree in Business Administration, Economics, or a related field
- Postgraduate degree in Financial Management
- Specialized courses in Collections
- Certifications in Team Management
- Previous experience in collections management
- Proficiency with credit analysis tools
- Knowledge of collections legislation
- Strong negotiation skills
- Good communication skills
- Conflict resolution skills
- Leadership capability
- Results orientation
- Resilience
Benefits
- Profit sharing: celebrating results is part of the Cogna way.
- Meal or food allowance: provided via a flexible benefits card.
- Health insurance: a comprehensive plan with dependent coverage and copayment options.
- Dental coverage: available to help maintain your smile.
- Undergraduate and graduate tuition scholarships: access to our educational institutions for you and your dependents (spouse and children).
- Birthday day off: choose a day to relax and celebrate.
- SESC partnership: access to numerous opportunities to improve quality of life.
- Univers pharmacy partnership: discounts on a variety of medications.
- Corporate university: multiple tracks and free courses at our corporate university to help you keep growing with us.
- Wellhub (Gympass): to help you stay active in your daily routine.
- Ninho program: a program dedicated to families awaiting a new baby.
- Valoriza – Internal Recruitment Program: to boost your career through internal opportunities.
Job title
Job type
Experience level
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