About the role

  • Manage a portfolio of community associations while building strong relationships with board members as a representative of Action Property Management.
  • Prepare, coordinate, and attend board and annual meetings, including drafting comprehensive Management and Directors’ Reports and accurate meeting minutes.
  • Support long-term association needs such as planning, budgeting, maintenance strategy, and annual calendar development.
  • Review monthly financial statements and provide insights to assist boards in making informed decisions.
  • Coordinate closely with internal support teams and vendors to ensure quality service delivery and timely completion of delegated tasks.
  • Monitor key performance indicators (KPIs) related to work orders, compliance, and contractor performance, providing regular updates to boards.
  • Conduct periodic community inspections to identify maintenance needs, enforce non-compliance, and issue written communications to homeowners as needed.
  • Ensure compliance with governing documents, civil codes, corporation codes, and association policies.
  • Verify contractor credentials, manage continuation of contracted services, and escalate after-hours matters as part of the on-call process.
  • Interface with board members, homeowners, and vendors to resolve issues promptly while helping residents love where they live.

Requirements

  • 3-5 years of HOA portfolio management experience.
  • CMCA certification or the ability to obtain within your first 6 months of employment.
  • Evening availability for Board meetings.
  • Ability to travel to and from your property for in-person meetings when needed.
  • Keen knowledge of budgets and the budgeting process.
  • Strong knowledge of audits, reserve studies, bidding process, and Association governing documents.
  • Strong verbal and written communication skills.
  • Effective presentation skills.
  • Exceptional time management skills and ability to work independently.
  • Commitment to following up on all issues in a timely manner.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Pet insurance
  • 401(k) with company match
  • Life and disability support
  • Generous paid time off
  • Vacation hours
  • Sick time
  • Company observed holidays
  • Monthly auto allowance
  • Monthly cell phone stipend

Job title

Portfolio Community Manager II

Job type

Experience level

Mid levelSenior

Salary

$85,000 per year

Degree requirement

No Education Requirement

Location requirements

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