Head of HR Operations overseeing payroll and HR lifecycle events at Toll Group. Leading a global team to deliver high - quality HR support and operational excellence across Asia and EMEA.
About the role
- SAP Payroll Professional managing payroll solutions at BT while collaborating with HR and IT teams. Supporting accurate payroll processing and contributing to BT's digital transformation initiatives.
Responsibilities
- Manage and support SAP Payroll systems to ensure accurate and timely payroll processing.
- Maintain and update payroll configurations in line with business and compliance requirements.
- Collaborate with HR, payroll, and IT teams to troubleshoot issues and implement enhancements.
- Contribute to service design for digital fulfilment journeys and legacy rationalisation.
- Monitor system performance and resolve payroll-related technical problems.
- Support multi-country payroll expansions (e.g. Ireland, India) ensuring local compliance.
- Document processes, changes, and configurations to maintain knowledge continuity.
- Engage with stakeholders to align product vision and deliver business outcomes.
Requirements
- SAP Payroll : Experience with SAP Payroll. Any configuration experience will be an advantage.
- Technical proficiency : A willingness to enhance your technical skills and demonstrate a technical aptitude.
- Service design experience : Ability to produce high-quality, designs aligned with BT’s roadmap.
- Digital and agile mindset : Understanding of lean and agile methodologies and working in cross-functional squads.
- Stakeholder engagement : Ability to collaborate with business leads, architects, and senior managers to manage expectations and deliver value.
- Problem-solving : Strong analytical skills to resolve complex payroll and system issues.
- Communication : Clear and confident communicator, able to translate technical concepts for diverse audiences.
- Compliance awareness : Understanding of payroll regulations and ability to ensure system alignment with legal standards.
- Connected leader behaviours : Demonstrates solution-focused achievement, collaborative partnership, and customer-centric thinking.
Benefits
- An annual bonus of up to 10% (company & personal performance dependent)
- BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
- Life Assurance
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
- BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
- Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 25 days annual leave (not including bank holidays), increasing with service
- Volunteering days so you can give back to your local community
- Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’
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DG
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