Site Manager overseeing strategic execution and operational excellence at Concentrix. Leading management, resource allocation, and workflow strategies in a growing call center environment.
About the role
- Account Manager supporting Walmart's eCommerce fulfillment operations and leveraging retail management expertise. Partnering with sellers to optimize sales and resolve issues effectively.
Responsibilities
- Partner with a strategic set of sellers to help with managing products online from setup through the time it is served to the customer.
- Drive revenue across a variety of categories that will shape future services offering.
- Troubleshoot and solve issues that impact our ability to reach full sales potential.
- Develop and execute initiatives related to a digital merchandising and marketing strategy across the program.
- Lead and influence promotional strategy and marketing components to drive revenue, traffic and conversion.
- Create and leverage strong internal & external relationships.
- Partner with cross functional teams to resolve any account technical issues.
Requirements
- Bachelor's degree in Business or related field
- 1-3 years’ experience in Retail Buying, Site Merchandising, Digital Marketing, Merchandise Planning, eCommerce Operations & Analytics or related field
- Must speak and write Mandarin fluently
- Excellent analytical skills, organizational, and written/verbal communication skills
- Excellent leadership and interpersonal skills; ability to persuade, communicate vision and motivate stakeholders at every level
- Strong critical thinking and creative problem-solving skills
- Must be able to travel for partner visits and to office locations as necessary.
Benefits
- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- Live Better U is a Walmart-paid education benefit program.
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