Customer Service Advisors supporting electricity customers in Ireland through various channels. Responsible for handling customer queries and providing excellent service in the Customer Care Centre.
About the role
- Responsible for the overall management of a service segment of significant scope and complexity at the country, region or worldwide level.
- Develops product support plans on medium complexity product families.
- Represents services on product core teams and provides service requirements into product development stages/phases.
- Sets product service metric goals, monitors product support business performance and identifies what corrective action is required.
- Collaborates with regions/WW regarding service and support planning, implementation and performance.
- Performs business analysis identifying improvements.
Requirements
- Typically 3+ years experience in directly related business.
- Typically first level university degree or equivalent work experience.
- Moderate knowledge of IT and services industry.
- Must be able to analyze problems and solve them creatively.
- Good communication skills.
Benefits
- Health & Wellbeing: comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
- Personal & Professional Development: invest in your career with specific programs to reach your career goals.
- Unconditional Inclusion: embrace individual uniqueness and varied backgrounds in the workplace.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
MI
Product Support Specialist providing technical support for Mindex products. Triage customer inquiries and troubleshoot product - related issues in a hybrid work environment.
BS
Border StatesCustomer Service Representative
Customer Service Representative supporting sales operations and customer inquiries at Border States Electrical Supply. Collaborating with sales and marketing to enhance service quality and efficiency.
BS
Border StatesCustomer Service Representative
Customer Service Representative enhancing customer sales and service while supporting the day - to - day operations of the team. Part of a leading electrical supply distribution company.
WA
Wing AssistantClient Success Support Specialist
Customer Support Representative assisting Customer Success Managers with administrative tasks in a remote - first company. Ensuring client inquiries are handled efficiently and maintaining operational efficiency.
AL
Air LiquideF&P, R&A Sales Support Specialist
Sales Support Specialist improving operational efficiency for the Sales team at Air Liquide. Focused on quotations, order processing, and data analysis in a dynamic environment.
EG
Internship in corporate client management at Erste Bank for 3 months, requiring business studies background and strong MS Office skills.
US
Univar SolutionsKey Account Support Specialist
Key Account Support Specialist fulfilling sales responsibilities and customer support for Univar Solutions. Collaborating with internal teams to ensure smooth pricing and order processes.
MI
Mohawk IndustriesCustomer Service Representative
Customer Service Representative at Dal - Tile providing customer account management and support to enhance customer satisfaction. Responsible for order entry, inquiries, and various customer service functions.
MI
Mohawk IndustriesCustomer Service Warehouse Associate
Customer Service/Warehouse Associate at Mohawk Industries servicing customers and handling inventory tasks. Performing office administration duties, operating forklift equipment, and ensuring safety compliance in the warehouse environment.