Administrative Assistant/Community Navigator at GMHC connecting individuals to legal and social services. Conducting comprehensive screenings and maintaining accurate client records in a supportive environment.
About the role
- Cultivating and maintaining relationships with community partners
- Engaging with members of target communities to recruit for JVS programs
- Creating strategic partnerships with organizations providing social services
- Representing JVS at job and skills training fairs, community events
- Providing barrier removal support for challenges like food insecurity, housing instability
- Connecting coaches and clients to needed resources
- Maintaining accurate data tracking in Salesforce
- Developing strategies to engage new partners and communities
Requirements
- Bachelor’s Degree in Communications, Business/Marketing, Human Resources, Human services, social work, Education, or related field, or equivalent (4 years) experience
- 1-3+ years of community engagement experience, ideally in the Greater Boston area
- Bilingual, bicultural preferred
- Working knowledge of adult education, social service and/or workforce development organizations in the Greater Boston area preferred
- Excellent relationship building skills, including the ability to interact with a diverse range of colleagues
- Excellent customer service skills and ability to interact with and assist a multi-cultural customer base, including those with low levels of English proficiency and limited educational backgrounds
- Demonstrated success in partnership building
- Demonstrated success in performance tracking, maintaining a contact database, or similar
- Proficiency in Microsoft 365 suite
- Ability to work independently and as part of a team
Benefits
- Flexible evening and weekend availability required
- Remote work eligible on days with no in-person events.
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