Hybrid Operations Support Project Manager I

at Mitsubishi Heavy Industries

• Job title: Operations Support Project Manager I
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: PMP
• Location requirements: Hybrid, Orlando, United States

About the role

• Operations Support Project Manager overseeing complex projects and driving improvements in power generation services at Mitsubishi Power. Collaborating across functions for efficient operations and project success.

Responsibilities

• Serve as the primary interface between Account Managers, Program Managers, Service Managers, and Operation Support Specialists to ensure alignment and effective communication.
• Lead assigned projects through all phases, from pre-outage planning to post-outage analysis.
• Provide timely status updates to leadership regarding parts availability, logistics, risks, and action items.
• Oversee parts management activities, including availability, shipment coordination, and resolution of logistics issues.
• Facilitate and document project meetings while tracking and ensuring completion of action items.
• Identify operational inefficiencies and recommend scalable, process-driven solutions.
• Lead initiatives to improve process quality, reduce cycle time, and enhance cross-functional collaboration.
• Develop and maintain dashboards and metrics in collaboration with the Business Intelligence team using Power BI, SAP, and CRM.
• Participate in or lead departmental and cross-functional continuous improvement projects.
• Provide guidance and mentorship to Operation Support Specialists to promote a high-performance culture.
• Participate in training and development programs that contribute to professional growth and organizational capability.
• Deliver performance feedback and support conflict resolution within the team.
• Support ISO 9001 compliance initiatives.
• Maintain proficiency in data and reporting tools such as Power BI, SAP, CRM, and Excel.

Requirements

• Bachelor’s degree in a technical or business-related field from an accredited university.
• Minimum of 4 years of experience managing complex projects or an equivalent combination of education and experience.
• PMP certification is a plus.

Benefits

• Excellent benefits (medical, dental, vision, and 401(k) matching).
• Growth and advancement opportunities.
• Tuition reimbursement and professional development programs.
• Paid vacation, sick time, and holidays.
• Strong commitment to quality and customer satisfaction.
• Collaborative and innovative work culture.
• Employee appreciation programs and events.