Manager of Incident Management leading incident response for GM’s autonomous driving software. Overseeing incident lifecycle, team management, and cross - functional coordination within AV operations.
About the role
- Operations Development Program Associate rotating through key functions in Customer Operations. Gaining exposure to technology and operational management in a fast-growing organization.
Responsibilities
- Rotate through key functions within the Customer Operations organization, including Site Operations, Maintenance, Training, and System Set-up and Performance.
- Gain hands-on experience managing the day-to-day operations of Symbotic’s robotic material handling system to enhance operational efficiency.
- Follow a curated blended learning approach, including onsite job training with experts (pre- and post-assessments), remote learning weeks, leadership development, mentorship, and program support.
- Oversee automation operations and production management at customer sites, conducting performance assessments, analyzing cause-and-effect relationships, and implementing corrective actions as needed.
- Collaborate with customers to align on operational goals and deliver best-in-class service and performance outcomes.
- Participate in structured training sessions, leadership workshops, and continuous development opportunities.
Requirements
- Passionate and driven individuals with a recent Master’s degree in Business Administration, Engineering, Operations Management, or Supply Chain, or a Bachelor's degree with equivalent work or military experience.
- Strong analytical, problem-solving, and communication skills.
- A proactive and collaborative approach to work.
- Passion for technology, operations, and delivering exceptional customer experiences.
- Flexibility to relocate and travel as needed during the program.
- Leadership capabilities with desire to motivate cross-functional or cross-facility groups.
Benefits
- A structured path to leadership with mentorship and guidance from experienced leaders.
- Opportunities to work with cutting-edge technology in a fast-growing organization.
- A collaborative and innovative work environment focused on your personal and professional growth.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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