Hybrid Director, Master Data Operations – Services

Posted 15 minutes ago

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About the role

  • Director leading Master Data Operations for Breakthru Beverage Group. Overseeing SAP MDM function for accurate, governed customer, vendor, and material data.

Responsibilities

  • Lead daily SAP master data operations, ensuring accurate, timely, and compliant creation, maintenance, and updates.
  • Define, document, and continuously improve standardized master data processes focused on efficiency, quality, accuracy, and service.
  • Serve as the primary escalation point for complex master data issues involving SAP data elements, hierarchies, workflows, and cross-functional dependencies.
  • Establish and monitor operational metrics, service levels, and performance targets; drive continuous improvement initiatives.
  • Partner with IT to monitor, troubleshoot, and improve data flows, integrations, and system performance.

Requirements

  • Bachelor’s degree in Information Systems, Data Management, Computer Science, or a related field (or equivalent experience).
  • 10+ years of Master Data Management experience, with deep SAP Master Data expertise in large, complex environments.
  • 5+ years of people leadership experience, managing internal teams and/or external service providers.
  • Experience leading large SAP MDG implementations
  • Experience with Product Information Management (PIM) systems and product data workflows.
  • Proven ability to define standardized data processes, governance frameworks, metrics, and SLAs.
  • Strong understanding of ERP, PIM, and downstream integrations (APIs, middleware, batch processing).

Benefits

  • Medical (HMO & PPO)
  • Dental
  • Vision (PPO)
  • 401(k) matching
  • Annual PTO Accrual and holidays
  • Rollover Flexible Spending Accounts (FSAs)
  • Free Life and AD&D Insurance
  • Employee Assistance Program

Job title

Director, Master Data Operations – Services

Job type

Experience level

Lead

Salary

$126,000 - $200,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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