Senior Manager leading Food & Beverage Operations for Celebrity River Cruises in Basel. Ensuring exceptional guest satisfaction and overseeing strategic initiatives in F&B management.
Responsibilities
Strategically lead and guide the F&B performance of Hotel Operations
Ensure alignment with annual plans and objectives
Responsible for accurate forecasting, performance analysis, and corrective actions for any deviations
Provide leadership and support to a diverse team, including Managers, Analysts, and other personnel related to Celebrity Frontier River Cruises
Foster a collaborative and innovative environment within River Advice or any other third parties
Participates in the development of new F&B concepts and revitalization of existing ones in joint venture with Product Development
Management of F&B restaurant budgets and cost control measures with OBR
Monitor and assess the success of all F&B initiatives
Act as a central point of contact for all F&B-related projects, initiatives, and partnerships
Oversee F&B performance metrics, budgets, and specialty revenue targets
Continuously evaluate operational performance through feedback analysis and implement strategies for improvement
Communicate new F&B projects and initiatives to both onboard and shoreside teams
Take a lead role in ensuring the prevention of F&B crew injuries
Develop and maintain effective safety plans and practices
Drive F&B projects, including those related to New Builds and revitalizations across the Frontier River fleet
Oversee all food and beverage collateral fleet-wide
Manage and nurture external partnerships within the F&B domain
Oversee contract terms and timelines for all partnerships
Lead training programs for new hires and existing F&B crew
Attract, select, train, and retain talent for F&B operations
Foster collaboration with external partners and internal teams to support revenue maximization
Collaborate with product development for the execution of new concepts fleet-wide
Support the rollout of the Celebrity WAY brand culture
Meet and collaborate with external industry partners to support F&B initiatives
Monitor financial performance and implement strategies for improvement in joint partnership with OBR
Oversees and manages all G&A and associated costs associated with the shoreside food and beverage operations department
Builds an annual financial plan together with OBR and manages the forecast process throughout the year
Makes relevant capital requests as required to ensure the successful operation of all food and beverage facilities
Requirements
7-10 years of food and beverage or related management experience, preferably in the River Industry, cruise lines, hotels, restaurants
Proven leadership and food and beverage management abilities
Proven strategic business management knowledge and skills, including financial, product, quality assurance, human resources, and analytical skills
Highly effective communication and interpersonal skills, both verbally and in writing
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