Operations Coordinator managing daily operational tasks for airline clients at Touch, providing exceptional onboard experiences in the transportation industry.
Responsibilities
Handle operational tasks for multiple airline/ground transportation clients;
Create Purchase Orders per movie/tv title based on technical specs and airline requests to be sent to studios;
Be very detail-oriented regarding metadata entries for all titles acquired from studio databases;
Insert metadata/images into Hardware supplier portals;
Coordinate with Hollywood studios and independent labs for on-time deliveries;
Handle the downloading and uploading of independent title files for encoding at our lab;
Track all tasks within the process for each cycle of the client;
Provide weekly status updates on your client’s responsibilities;
Occasional travel to meet hardware suppliers.
Requirements
Fluent in English and Arabic
High school diploma/GED required
Familiarity with the technical specifications for Video (VOD) and Audio (AOD) files is preferred
Excellent communication skills
Excellent organizational and time management skills
Proficiency in Microsoft Office package
Ability to multitask often and prioritize
Self-starter with strong problem-solving skills
Experience in the inflight entertainment industry is preferred.
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