Supervisor leading transfer agency operations overseeing reconciliations and payment processing for financial services at SS&C. Collaborating with teams to ensure compliance and accuracy in a fast - paced environment.
About the role
- Field Operations Manager supporting Snowflake's Americas Expansion by driving operational excellence. Collaborating to optimize territory planning and drive business strategy in a fast-paced environment.
Responsibilities
- Drive the operating cadence across the regions you support
- Communicate effectively across the business operations ecosystem and sales segments to stand up new and improve existing processes
- Partner with cross-functional teams and act as the SME for escalations for key issues such as forecasting, quotas, account ownership, and compensation
- Partner with sales enablement team to ensure participation and drive adoption
- Partner with sales management to drive territory planning, quota setting, business plan recommendation and execution
- Lead projects for territory optimization, quota setting, new sales programs, etc.
- Manage territory and quota process for headcount changes (new hires, terms, and transfers) and ensure quota coverage and governance
- Manage the forecast and reporting process for the regions you support
- Contribute to weekly forecast calls with sales management
- Build reports and dashboards to track key metrics and KPIs to increase performance visibility and analyze the health of the business
- Monitor pipeline quality to ensure rep participation and craft action plan to address areas of weakness/opportunity
- Prepare for and participate in quarterly business reviews
Requirements
- 8+ years of experience in sales operations, sales enablement, revenue operations or equivalent function with significant exposure to sales teams
- Demonstrated understanding of SaaS go-to-market models, sales support roles, business metrics and growth best practices
- Ability to structure complex problems, derive insights from data, and articulate clearly with diverse teams up to the senior leadership level
- Excellent presentation skills and ability to influence varying org functions at varying levels of seniority throughout the org
- Excellent analytical skills and experience with SFDC reporting and SQL. Knowledge of BI tools a plus (Tableau)
- Ability to work effectively in an evolving environment requiring new perspectives and creative approaches, and with multiple competing deadlines. Can adapt quickly to changes and possesses strong work ethic
- Always focused on doing what’s right for the customer and the business. High energy and contagious enthusiasm. Willing to take on the tough projects and challenges to support growth
- Bachelor's degree. MBA a plus
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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