Operations Associate at Proxymity performing Proxy Voting and client support processes. Engaging in operational excellence and continuous improvement within the team.
Responsibilities
Complete Proxy Voting processes and control activities in line with procedures and policies
Ensure Proxy Voting assigned queries are managed in accordance with agreed KPIs
Understand and track current and future workloads
Execute daily tasks with a client focused approach
Work in partnership with global operations hubs and other internal stakeholders
Ask questions to challenge the status quo
Identify opportunities for process, platform and control environment improvements
Participate in improvement projects and operational testing as necessary to support the change agenda
Review, understand, and operate within Standard Operating Procedures and be responsible for maintaining their integrity through continuous review and validation
Proactively seek opportunities for self-improvement
Understand the goals and objectives of the team, ensuring personal contributions and work execution align
Assist with the training of new employees to the team
Create a culture of inclusion and belonging, leading by example
Escalate issues and / or concerns that impact the business, your role or personal wellbeing in a timely manner
Be an ambassador for the team, Operations and Proxymity, always
Requirements
Strong attention to detail
Excellent written and verbal communication skills
Team orientated with the ability to build positive relationships and work collaboratively with internal and external partners, peers and clients
Ability to work self-sufficiently with strong organisational skills
Ability to execute in a high pressure, fast paced environment
Flexibility to manage changing priorities and respond to time constraints
Fast learning to understand complex business processes and take initiative to acquire necessary knowledge
Seeks and acts upon feedback with a focus on personal development
**Desirables:**
Understanding of the Securities Services industry and Asset Servicing products, or similar
Working experience within an operations environment
Experience of working within a start-up / scale-up organisation
Experience of operational workflow management tools and processes
Fluency in another language
Practical experience of working with remote teams
Knowledge of programming / coding languages and applications
Working knowledge of Microsoft applications
Desire to develop technical skills to build effective solutions for the business
Benefits
Headspace subscription
Birthday off in addition to annual leave
Access to Absorb Learning
Improved family-friendly policies
Hybrid working scheme
Choose your tech
2 duvet days a year
1 volunteer day a year
4-week sabbatical after 4 years at Proxymity
Workation- Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year.
Companywide parties twice a year
Team socials
A company wins programme
Companywide panels on variety of subjects like diversity and inclusion, wellbeing etc.
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