Operations Analyst Supervisor managing a team of analysts for Energy Trust of Oregon. Responsible for data support, workflow improvement, and team development in a hybrid setting.
About the role
- Operational Assistant managing routine operations for education material deliveries and customer support at Bernoulli Educação. Engaging with clients and ensuring data accuracy across digital platforms.
Responsibilities
- Handle the operational routine including receipt, inspection, approval, shipment and tracking of orders using e-mail, the RM Núcleos system and control spreadsheets, with the goal of ensuring accurate and excellent delivery of materials to the customer.
- Provide service by phone, e-mail and digital platform to internal and external customers in order to provide information and resolve questions.
- Support updating the digital CRM platform by maintaining customer registration data and recording entries, incidents and complaints, in order to keep partner information up to date.
- Assist in registering new products using the RM Núcleos system to make these products available for future order placement.
- Monitor updates to contracts, terms and supply orders, sending the PDF file by e-mail to ensure the customer receives the physical copy with the proper signatures.
- Prepare and update client-specific control spreadsheets, such as print-run, availability and payment calendars, using Microsoft Excel and the digital CRM platform to meet partner schools' demands.
- Process and manage return orders so that shipping/inspection teams have access to authorized items, using the RM Núcleos system to increase accuracy of information between departments and the customer.
- Participate in BSE fairs and events, assisting with participant reception and accreditation and ensuring excellent service.
- Support pedagogical assistance with implementation, sending, monitoring and delivery of analysis orders via the RM Núcleos system and Microsoft Excel to serve customers wishing to expand segments.
Requirements
- Education: High school diploma required; university studies in progress.
- Specific knowledge: Proficient in Microsoft Office suite; familiarity with the TOTVS RM system is desirable.
Benefits
- Health insurance
- Dental plan
- Life insurance
- Meal and food allowance on the same card
- Breakfast or afternoon snack at physical locations
- Transportation voucher
- Total Pass and Wellhub (access to gyms and wellness services)
- Day off on your birthday
- Corporate University
- Support program for pregnant employees
- Psychological, legal, financial and social counseling program
- Wedding gift
- Duo Gourmet
- Bernoulli Benefits Club: access to a network of partners offering discounts on undergraduate and graduate courses, energy bills, language courses and much more for you and your family
- Mothers on the hybrid work model have 100% remote work from the 6th month of pregnancy until the child is 1 year old
- Fathers on the hybrid work model have 100% remote work from the child's birth until the child is 6 months old
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Client and Operations Advisor enhancing luxury retail experience through client engagement and operational excellence. Cultivating relationships while managing inventory and store performance in Orlando.
Retail Director of Operations at 30th Street Train Station overseeing multi - faceted operations with revenue of up to $6M. Ensuring sales growth, profitability, and superior customer service delivery.
Director of Retail Operations at Tampa International Airport managing over 20 stores and driving significant revenue. Leading sales growth and operational excellence in a multi - brand travel retail environment.
Operations Director leading restaurant operations, increasing sales and guest satisfaction at Chick - fil - A. Overseeing team management and ensuring compliance with food safety standards.
Gerontopsychiatrische Fachkraft providing individual care at Germany's largest nursing home operator. Focused on gerontopsychiatric care and support for residents' needs.
Gerontopsychiatrische Fachkraft in der Pflege für Demenzbereich bei Alloheim. Unterstützung individueller Grund - und Behandlungspflege sowie Tagesgestaltung für Bewohner.
Trainee in Operationstechnische Assistenz at Evangelisches Krankenhaus Bethesda. Participate in diverse medical procedures and ensure patient safety with modern techniques.
Operating Room Assistant role at Johanniter Krankenhaus in Duisburg. Collaborating in an interprofessional team for surgical procedures with a focus on hygiene standards.
Process Improvement Technician working in client operations to optimize printing and IT support processes. Collaborating with Service Desk and technical teams to enhance service efficiency.