Quality Documentation specialist responsible for approving vendor documentation compliance and preparing customer document packets for Emerson's projects in Chennai.
About the role
- Network Performance & Optimization Engineer responsible for optimizing telecommunications networks and ensuring high-quality customer experience at TIM. Collaborating with various teams to implement new technologies and improvements.
Responsibilities
- Evaluate variability of network indicators and implement action plans;
- Coordinate and support vendor optimizers;
- Optimize parameterization of Access Network elements to ensure Customer Experience (CEX);
- Manage the baseline of RF parameters at a regional or national level;
- Handle network complaints by diagnosing issues and forwarding them for resolution;
- Analyze the impacts of introducing new features and monitor Day-After performance;
- Evaluate periodic and on-demand drive tests and MDTs;
- Align with peer areas across the company to ensure quality in a matrixed, end-to-end manner (Core, Transport, Operations, OSS, etc.);
- Define, execute and monitor tests and trials for new technologies and services.
Requirements
- University degree completed, preferably in Telecommunications Engineering, Electrical Engineering, Electronic Engineering or Data Communications;
- Experience in cellular mobile networks (multivendor);
- Knowledge of network analysis tools, signaling protocols and RAN/Core architecture;
- Knowledge of Crowdsource/QoE KPIs;
- Desired: automation with Python/SQL and technical English.
Benefits
- Flexible Benefits Program
- Medical and Dental Assistance *
- Medication Benefit *
- Wellhub (formerly Gympass) *
- Meal and/or Food Allowance
- Financial Well-being Program
- Private Pension Plan
- Company mobile phone with unlimited data and voice allowance
- Partnerships and discounts with over 3,000 companies and institutions, including discounts on your electricity bill and broadband internet
- Online English course extendable to one family member or friend
- Internal Training and Development Program
- Profit Sharing
- "My First Benefit" - Support for children up to 2 years old
- Daycare reimbursement (for fathers or mothers)
- Flexible work models and schedules
- Happy Day - a day off in the month of your birthday
- Extended leave for maternity, paternity, marriage and adoption
- Commute allowance (Vale Transporte)
- And more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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