Network Operations Engineer responsible for monitoring network health and resolving incidents at Atos. Collaborating with teams using tools to manage network performance.
About the role
- Network Operations Engineer managing C8’s Global IP/MPLS backbone infrastructure. Focus on the day-to-day operations and support with cloud services across multiple regions.
Responsibilities
- The operation of the C8’s highly available Global IP/MPLS Backbone built on Juniper MX Routers and EX switches
- The management of all IP Transit and Internet Peering routing
- The network connectivity and routing of customer traffic into C8’s DDoS Platform
- The operations of C8’s corporate networks including Cisco Nexus switches, A10 Load Balancers, Cisco and Juniper Legacy Firewalls
- The operation of managed customer network infrastructure including Cisco ASA Firewalls, Cisco, Juniper, Dell and HP switches
- The provisioning and termination of all customer networks services including IP Transit (IPT), MPLS L3VPNs, MPLS L2Circuits, Cloud Connect (CC) over MPLS L3VPNs/L2Circuits to 3rd Party Cloud Providers
- Managing planned and routine maintenance activities
- Making recommendations and providing technical guidance to solve business problems and improve network availability for customers
- Providing the escalation point for Level1 NOC teams in the resolution of customer service incidents and outages
- Participating in various technology projects on both internal platforms and external customer platforms
- Providing guidance and work leadership to less-experienced operational & support staff
- Monitoring of network availability and performance in order to minimize downtime and optimize routing within each of our regions and to/from the internet
- Creating and maintaining documentation and wikis
- Creating runbooks in order to improve simple, repetitive tasks and processes to increase velocity and quality of the delivery of customer services
- Working with our software teams in defining tools to improve automation and enable infrastructure, configuration and administration scaling at volume
- Provide day-to-day support of the C8 Global Backbone between Asia 23:00 to 07:30 UTC, Europe 07:00 to 15:30 UTC, Americas 15:00 to 23:30 UTC
Requirements
- 3-5 years’ experience of working in a network support position, either operational or deployment and experience with Juniper network infrastructure
- Extensive knowledge of IP Networking protocols BGP, OSPF, MPLS, VRRP, etc and hands-on experience managing large international networks
- Experience of working on a large network with multiple internet peering points using BGP with multiple autonomous systems
- Experience and practical knowledge of network automation practices using Ansible playbook and Python programming is a bonus
- Familiarity with Networking Monitoring and Management Tools (Cacti, MRTG, Prometheus, etc)
- Comfortable working with ambiguous or vaguely defined challenges in finding technical solutions
- Excellent organizational and communication skills
- Strong technical and problem-solving skills with the ability to work under pressure
- Industry recognized certifications such as CCNA/P, JNCIA/P, JNCIE, and DEV-NET are desired
Benefits
- Hybrid work arrangement
- Day-to-day support of the C8 Global Backbone
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Operations Center Manager leading the command center team at IT company ensuring high availability of critical IT infrastructure. Requires extensive experience in process - driven IT operations.
Tier II NOC Engineers providing technical support and troubleshooting for customers' network concerns at Comcast. Handling escalations, configurations, and ensuring network performance.
Senior Director managing operational compliance and governance in network policy operations. Collaborating with various teams to ensure controlled, auditable management processes and leadership reporting.
Network Operations Specialist responsible for monitoring and maintaining Claro's Telecommunications network. Implementing work orders and ensuring continuity and quality of service across the network.
NOC Manager overseeing 24x7 operations of Network Operations Center for Managed Services clients. Leading NOC team and ensuring system stability, availability, and performance.
Network Operations Subject Matter Expert supporting NASA's Network and Telecommunications organizations with focus on Cybersecurity improvements. Utilize deep technical expertise in network engineering and problem solving skills.
NOC Engineer I maintaining IT network infrastructure for Dexcom. Handling incidents escalated from NOC Analysts and participating in process improvements.
Network Operations - Tools Engineer designing and integrating monitoring solutions for enterprise applications. Collaborating with IT teams to ensure optimal system performance and readiness.
undefined