Network Operations Center Help Desk Engineer at L3Harris Technologies supporting senior DoD leaders with network management and troubleshooting. Involves RF management, WAN configurations, and system performance monitoring.
Responsibilities
Provide Network Support services for a Department of Defense (DoD) Senior Leader Network
Optimize system performance with quick and independent decision making skills
Manage WAN router, switch, and other networking configurations
Assist in subscriber frequency planning based on approved Discovery Frequency of Day
Monitor RF Connections and links and update or independently advise when appropriate
Manage SATCOM RF resources by monitoring frequencies, power control, and hand-offs
Perform post-mission analysis to assess performance against requirements
Operate computer network equipment to ensure network systems are available 24/7
Requirements
Bachelor's Degree and a minimum of 2 years of prior related experience
Graduate Degree or equivalent with 0 to 2 years of prior related experience
In lieu of a degree, minimum of 3 years of prior networking troubleshooting experience
Must have a Top Secret clearance with eligibility to SCI
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