Middle Office Services Analyst at PNC's Account Services Team coordinating client transactions and ensuring adherence to policies. Requires office presence with possible remote work at manager’s discretion.
Responsibilities
Working with AST Closing Fiduciary Support Group
Completes a variety of client transactions
Reviews documentation for completeness and accuracy
Interprets information for correct coding and adherence to established policies and procedures
Handles various requests from clients or market partners
Performs actions to successfully complete requests
Ensures activities are completed in compliance with line of business standards as well as internal policies and procedures
Coordinates with internal partners to resolve inquiries and issues
May contact clients to obtain required information, respond to questions and resolve problems
Requirements
3+ years experience
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
Corporate Accounting
Credit Risk Analysis
Decision Making
Financial Management
Financial Operations
Results-Oriented
Revenue Recognition
Accuracy and Attention to Detail
Customer Support Policies, Standards and Procedures
Decision Making and Critical Thinking
Effective Communications
Flexibility and Adaptability
Managing Multiple Priorities
Problem Solving
An Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
8 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service
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