Customer Solutions Engineer at Cloudflare ensuring enterprise customer success. Leveraging technical expertise to deliver effective onboarding and ongoing support.
About the role
- Manager of Solutions Engineering at Snap enhancing advertising platform through product management and engineering collaboration. Leading team efforts to solve complex technical challenges in the advertising domain.
Responsibilities
- Build new products and improve existing ones
- Collaborate with Snap product engineering teams and cross-functional partners to meet business needs
- Understand and apply deep knowledge of products, technologies, and business to build solutions to solve for problems at scale
- Design and build end-to-end systems and launch-plan strategies
- Use broad range of technical and soft skills to build productive relationships with partners and independently resolve complex technical and business needs while contributing to partner documentation
- Apply expertise and product insight to deliver high-quality project/integration/partner engagements, while influencing product roadmap to meet the business needs
- Write and ship reliable, scalable, and efficient code
- Build and improve solutions in collaboration with engineering, product, and cross functional partners
- Identify and surface insights using metrics on product usage to increase adoption and provide new solutions that address the needs of partners
- Work with partners to develop a long-term strategic plan, grounded on business objectives, and manage partners during integrations with Snap’s platform products and ensure value creation
Requirements
- Bachelors in a technical field such as Computer Science or equivalent experience
- 8+ years of experience working in software engineering
- 1+ years of experience managing or leading a team
- Experience coding, building applications and APIs/SDKs for internal and external developers.
Benefits
- paid parental leave
- comprehensive medical coverage
- emotional and mental health support programs
- compensation packages that let you share in Snap’s long-term success
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