Hybrid Solutions Consultant

at Clio - Cloud-Based Legal Technology

• Job title: Solutions Consultant
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: CA$85,300 - CA$115,300 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, Calgary, Canada

About the role

• Solutions Consultant guiding Mid Market law firms using Clio’s legal intelligence platform. Collaborating with Sales to address financial reporting and compliance challenges.

Responsibilities

• Lead Technical Strategy: Own the technical deal cycle for Mid Market opportunities, enabling firms to scale by solving complex hurdles in financial reporting, automated billing, and compliance
• Articulate Value: Collaborate with Sales to clearly explain Clio’s core capabilities and third-party integrations
• Build Proof of Concepts: Create technical demonstrations that connect product features back to tangible business value and ROI
• Drive Revenue Goals: Partner with Sales to create urgency and contribute to the team's revenue targets
• Manage the Sales Lifecycle: Support the full sales cycle, from initial technical scoping and architecture to a smooth handoff to Customer Success
• Influence the Product: Work closely with Product and Engineering teams to share market feedback and influence the future product roadmap
• Maintain Expertise: Stay current on industry news and technology products to ensure you remain an expert in the legal and financial ecosystem

Requirements

• Relevant Experience: You have at least 2 years of experience managing law firm operations as a Bookkeeper, Accounting Clerk, or Firm Administrator
• Alternatively, you have spent that time selling and supporting financial software such as Aderant, Elite, FreshBooks, Quickbooks, NetSuite, Sage, Xero, or other relevant SaaS solutions
• Communication Skills: The ability to explain complex technical or financial solutions clearly to various stakeholders
• Technical Proficiency: A solid understanding of cloud technologies, including APIs, database migrations, and security infrastructure
• Problem Solving: A creative and curious mindset used to find solutions for difficult technical or operational problems
• Relationship Building: The ability to build strong, trust-based relationships with both internal teams and external customers

Benefits

• Competitive, equitable salary with top-tier health benefits
• Dental and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week
• Flexible time off policy, with an encouraged 20 days off per year
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years​