Solutions Engineer supporting enterprise sales efforts throughout the DoD, leveraging AI observability and optimization expertise. Collaborating with Sales to drive technical strategy and customer engagement.
Responsibilities
Serve as the technical subject matter expert throughout the sales process
Owning and managing various pre-sales activities – including technical presentations, demonstrations, and proof of concept projects
Collaborate with the Sales team, jointly owning the sales cycle and account plan
Help to drive deeper & wider into the account – identifying requirements for additional resources from other departments within the customer, customer alternatives (i.e., other means of handling their current requirements), and potential internal sponsors
Understand and document customer business & technical requirements and use them to create value-based proposals, addressing business drivers & pain points – guiding the technical sales cycle towards a technical close & a business win
Build and increase Riverbed’s relevance with customers by qualifying customer’s needs, desired outcomes & benefits and positioning the breadth of the Riverbed Solution portfolio in context to it
Experience in a pre-sales role, with a deep understanding of enterprise sales cycles and various selling strategies
Strong technical knowledge, with experience in one - or more - of the following: AIOps, Digital Employee Experience, Infrastructure Observability, Network Observability, Cloud Observability, and/or Application Observability
Relevant competitive knowledge – i.e., industry, technologies and product offerings, evolving technologies, and threats
Ability to understand complex technical and selling situations and the ability to solve the problem or solicit the required resources
Demonstrated ability to implement, drive and track IT projects to successful closure
Active TS/SCI Fullscope Polygraph clearance
Benefits
flexible workplace policies
employee resource groups
learning and development resources
career progression pathways
community engagement initiatives
global employee wellness programs
Job title
Solutions Engineer – TS/SCI FSP, Intelligence Community
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