Product Management Lead Associate optimizing Salesforce platform for Fannie Mae. Guiding product functionality from development to deployment and user adoption.
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Hybrid Manager – Product Development, Technology/Digital Product Owner
Posted 4 months ago
About the role
- Manager for FNOL team overseeing performance, managing BPO process deliverables. Responsible for supervisory support in transaction monitoring and meeting service level agreements.
Responsibilities
- Drive overall performance and manage FNOL team and process deliverables
- Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines
Requirements
- Bachelor or Associate Degree in any stream
- 5-8 years experience in any BPO Voice process preferably with Leadership background
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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