Manage and support global Arthrex Health Care Professional (HCP) engagement: including supporting the global needs assessment, consultant selection and engagement, fair market value (FMV) analysis, and consultant compensation/reimbursement.
Lead the HCP Engagement teams responsible for managing Arthrex’s overall HCP consultant engagement processes to ensure compliance.
Lead, manage and coordinate processes related to the HCP Needs Assessment process, including coordination with business units to determine and present annual need for HCP consultant services and individual HCP engagement.
Support and manage overall processes related to HCP interactions and work on related continuous improvement projects.
Work closely with other internal business units to support overall management of the HCP consulting relationships.
Manage fair market value assessment for global HCP consultant engagement.
Maintain and enhance the process for tracking of all consulting services provided under the business units Needs Assessment as well as any modifications.
Manage the HCP due diligence process to include communication with internal business and HCP consultant; collect, review, and verify required documentation and screening requirements.
Collect, review, and verify payment documentation, and approve consultant electronic invoices and expense reports for HCP consultants.
Facilitate issue resolution related to contracts and payments in a timely manner.
Train HCP consultants and employees on systems and processes to ensure compliant interactions.
Develop and manage implementation of policies, procedures and processes related to HCP engagement processes.
Coordinate with Compliance Auditing & Monitoring functions to provide periodic Arthrex HCP engagement data analysis, including comparison of needs assessment data to actual use, reviewing issues with relevant business units, and working with Arthrex internal and external personnel to resolve identified issues.
Support global transparency reporting processes and initiatives as needed.
Support activities and initiatives of the Risk Management & Compliance Department as needed.
Ensure compliance within functional area and support the compliance objective of the organization as a whole.
Requirements
Bachelor’s degree required
7+ years in HCP engagement or compliance-related functions
Experience in Legal, Finance, Compliance, Risk Management, or Internal Audit
Experience managing direct reports preferred
Healthcare, life sciences, or biotech industry experience preferred
In-depth understanding of: Foreign Corrupt Practices Act (FCPA), Anti-Kickback Statute, AdvaMed, PhRMA, OIG guidelines, PDMA, and other healthcare compliance frameworks
Business process development and internal controls
HCP engagement lifecycle: needs assessment, FMV, contracting, and payment
Strong leadership and team management
Excellent verbal and written communication
Project management and cross-functional coordination
Analytical, organizational, and problem-solving skills
Training development and delivery
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
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