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New Era TechnologyContent Author, Adobe AEM
Adobe Content Author responsible for managing web page creation in AEM. Join New Era Technology to enhance digital engagement for healthcare and stakeholder interactions.
About the role
- Lead a team of analysts in conducting research and compiling HS data across multiple countries, with an emphasis on sourcing reliable information, verifying data accuracy, converting records into a standardized electronic format, and maintaining rigorous quality standards for final deliverables.
- Partner with the Global Trade Content leadership team to establish standardised procedures for updating content data elements, deliver relevant metrics to the wider group, and facilitate the achievement of internal objectives.
- Promote the standardization of processes in alignment with global functional requirements, while continuously improving procedures to achieve higher levels of accuracy and efficiency.
- Consistently harness technology and AI solutions to drive continuous improvements in efficiency and productivity, embedding innovative digital tools into every aspect of trade content maintenance and operational workflow.
- Achieve Service Level Agreement metrics through the application of established procedures and effective coordination in prioritizing work activities.
- Work closely with product management and technology teams to develop solutions for our offerings and support with testing efforts to ensure proper functionality.
- Take an active role in planning and executing global initiatives, partnering with cross-functional teams.
- Establish and maintain a high-performing, collaborative culture aligned with TR values.
- Drive talent development, succession planning, and retention strategies.
- Offer clear vision, effective coaching, and consistent motivation to improve overall team performance.
Requirements
- Bachelor's degree in International Trade, Business, Supply Chain, or related field.
- 7+ years of related work experience and 1-2 years in managing a team.
- Extensive knowledge of Harmonized System, customs regulations and international trade compliance.
- Excellent communication and interpersonal skills.
- Advanced analytical and problem-solving capabilities with data-driven decision making.
- Proven ability to manage multiple complex initiatives simultaneously.
- Technology proficiency and familiarity with AI-powered solutions.
- Exceptional leadership abilities in managing teams and delivering high-quality results.
- Proven leadership skills, with the ability to mentor and guide team members.
Benefits
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
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