Hybrid Manager, Counsel – Complaints, Disputes & Fraud

Posted 2 months ago

Apply now

About the role

  • Manager, Counsel providing legal advice on consumer complaints and disputes for Capital One’s credit card business. Collaborating with compliance and business partners in a hybrid work environment.

Responsibilities

  • Provide legal advice and support on responses to customer complaints and disputes
  • Work with compliance and business partners to investigate consumer complaints and develop appropriate written responses
  • Identify and coordinate resolution of potential line of business compliance or operational errors
  • Provide information on litigation and regulatory trends
  • Engaging with colleagues to provide legal support as part of a collaborative and cross-functional team

Requirements

  • Juris Doctor from an accredited law school
  • Active member in good standing of at least one state bar
  • At least 3 years of experience as an attorney in a law firm, at a government agency, as a military judge advocate or as in-house counsel

Benefits

  • Comprehensive, competitive, and inclusive health benefits
  • Performance based incentive compensation (cash bonus and/or long-term incentives)
  • Wellness programs
  • Work-life balance

Job title

Manager, Counsel – Complaints, Disputes & Fraud

Job type

Experience level

Mid levelSenior

Salary

$158,400 - $180,800 per year

Degree requirement

Professional Certificate

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job