DP
DCC plcNational Contracts Manager
National Contracts Manager responsible for customer account management and sales at Flogas. Leading initiatives towards renewable energy and customer service excellence.
About the role
- Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes
- Develops or assists with developing personalized service care plans/service plans for long-term care members
- Educates members and their families/caregivers on services and benefits available to meet member needs
- Evaluates member needs, available resources, and recommends/facilitates plans for best outcomes
- Identifies providers, specialists, and community resources needed for long-term care
- Coordinates between member/family/caregivers and the care provider team to ensure services are accessible
- Provides resource support for needs such as employment, housing, participant direction, independent living, justice, foster care
- Monitors care plans, member status and outcomes and provides recommendations as appropriate
- Interacts with long-term care healthcare providers and partners to ensure member needs are met
- Collects, documents, and maintains long-term care member information and care management activities for regulatory compliance
- May perform home and/or other site visits to assess member’s needs and collaborate with providers and partners
- Provides and/or facilitates education to members and families/caregivers on procedures, provider instructions, service options, referrals, and benefits
- Provides feedback to leadership on opportunities to improve quality of care and service delivery
- Performs other duties as assigned and complies with all policies and standards
Requirements
- Requires a Bachelor's degree
- 2 – 4 years of related experience (or equivalent experience)
- LVN or LCSW / LCSW-A preferred
- Candidate must live in/around Del Rio, TX
- Ability to perform home and/or other site visits
- Experience developing personalized service care plans/service plans for long-term care members
- Knowledge of state, federal, and third-party payer regulations and documentation
- Ability to coordinate between members, families/caregivers, and provider teams
Benefits
- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
- total compensation may include additional forms of incentives
- benefits may be subject to program eligibility
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