Onsite Support Administrator providing technical support for DISA operations and systems migration. Collaborating with users to resolve technical issues and enhance customer satisfaction.
About the role
- Commercial Loan Administrator in Associated Bank’s CRE team ensuring compliance and accuracy in construction loan monitoring. Collaborating with various stakeholders for effective communication and resolution throughout the loan lifecycle.
Responsibilities
- Coordinate and oversee the construction loan monitoring process, ensuring timely, compliant, and accurate execution of borrower advances.
- Collaborate with Commercial Loan Services, Syndications, agent and member banks, title companies, inspecting architects and other stakeholders to resolve deal-related issues.
- Manage borrower communication and provide superior customer service to internal deal teams and borrowers throughout the construction draw process.
- Ensure compliance with Standard Operating Procedures (SOP), Loan Policy, regulatory requirements, and internal standard.
- Monitor and verify third-party reports, construction documentation and state lien law requirements for title practices and due diligence.
- Process construction loan draws, review due diligence, and confirm all post-closing and insurance items are satisfied before funding.
- Maintain data integrity across systems and documentation; identify and resolve internal issues proactively.
- Support syndication activities by managing loan documentation, timing, and funding when Associated Bank acts as Administrative Agent.
Requirements
- Bachelor’s degree or equivalent combination of education and experience in Business, Finance, or Accounting.
- 3+ years customer service experience in a professional office setting.
- 3+ years experience in commercial or CRE finance, legal documentation, accounting, or data systems.
- Preferred: 3+ years experience in loan administration, including construction loan monitoring and/or loan closing.
- Preferred: 3+ years experience reviewing and analyzing credit and loan documents.
- Preferred: 3+ years commercial real estate due diligence review experience.
Benefits
- Retirement savings including both 401(k) and Pension plans.
- Paid time off to volunteer in your community.
- Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
- Competitive salaries with professional development and advancement opportunities.
- Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
- Personal banking, loan, investment and insurance benefits.
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