Lifecycle Marketing Specialist executing multi-channel email, push and SMS campaigns at Prosper, impacting customer experience in the fintech sector.
Responsibilities
Responsible for day-to-day execution and optimization of email, push and SMS communications.
Build simple and complex multi-channel marketing campaigns in Iterable, including setting up experiments and conditional splits, using data in API event payloads and user profile attributes.
QA campaign builds/journeys to ensure development output meets campaign requirements.
Ensure all campaign business requirements are documented and translated into technical requirements.
Collaborate directly with teams to gather campaign requirements, identify opportunities for optimization and deliver campaigns and journeys to meet provided business requirements.
Code and QA emails within existing email templates, leveraging Iterable snippets and handlebar logic to ensure campaigns are future-proof and can be personalized.
Post launch validation of campaign send counts and performance.
Provide insights and subject matter expertise on campaign execution.
Requirements
2+ years of experience in lifecycle marketing campaign execution. Applicants without direct experience creating and deploying email, Push and/or SMS will not be considered.
Direct experience building journeys with a modern marketing automation platform, preferably Iterable. Braze, SFMC, Marketo, or similar experience is also relevant.
Direct experience coding HTML/CSS for email, including using Litmus or EoA to test and troubleshoot cross-platform compatibility for mobile, dark mode, etc.
Ability to set-up A/B tests and advanced segments to provided spec and troubleshoot.
Working knowledge of API events and webhooks.
Working knowledge of lifecycle marketing best practices.
Ability to work independently with minimal supervision, manage several simultaneous projects, and proactively deliver key projects.
Benefits
Flexible time off
Comprehensive health coverage
Competitive salary
Paid parental leave
Wellness benefits including access to mental health resources, virtual HIIT and yoga workouts
A bevy of other perks including Udemy access, childcare assistance, pet insurance discounts, legal assistance, and additional discounts
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