Hybrid Lifecycle Marketing Manager

Posted 2 months ago

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About the role

  • Lifecycle Marketing Manager for leading pre-construction SaaS platform driving customer growth through email and SMS marketing. Own strategy and execution for customer journey optimization and engagement.

Responsibilities

  • Develop and execute lifecycle campaigns for acquisition, retention, onboarding, renewal, and digital adoption.
  • Develop strategies to grow and nurture both email and SMS audiences.
  • Create and manage targeted email and SMS lists to support revenue and growth initiatives.
  • Use internal data to build segmented, personalized messages.
  • Architect automated customer journeys and drip campaigns; own all free trial onboarding campaigns.
  • Design and document testing frameworks to improve conversions and engagement.
  • Coordinate with Marketing, Sales, Customer Success, and external agencies.
  • Brief design and copy teams on creative and messaging requirements.
  • Work closely with a graphic designer to create banner images and/or product images to support email copy.
  • Build and deploy campaigns via HubSpot.
  • Perform QA: proofing and optimization.
  • Explore additional touchpoints (SMS, push notifications) to enhance the user journey.
  • Analyze campaign results and deliver actionable insights.
  • Maintain documentation and ensure compliance with email regulations.

Requirements

  • 4+ years’ experience in email marketing with HubSpot experience is a must.
  • Experience with customer segmentation and automation setup in HubSpot.
  • Proven success using email to improve conversion and customer engagement.
  • Analytical mindset and results-driven approach.
  • Exceptional planning, communication, and project management skills.
  • Experience proofing email/SMS copy and editing design templates.

Benefits

  • An awesome culture where you will be empowered, make an impact, and learn a ton.
  • Open time-off policy.
  • An excellent benefit package, including medical, dental, vision and life insurance.
  • 401(k) with a company match

Job title

Lifecycle Marketing Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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