About the role

Life Product Program Manager executing product launches with cross-functional teams at MassMutual. Overseeing project execution from concept to post-launch activities with a focus on collaboration and quality.

Responsibilities

Oversee every phase of program execution—from initial concept and requirements gathering, through design, development, launch, and post-launch activities.
Create an environment of collaboration, ownership and accountability within the core and extended teams to coordinate efforts, resolve conflicts, and drive results.
Ensure stakeholders are actively engaged, proactively communicate program status, risks, and milestones.
Partner with Head of Life Product to facilitate regular steering committee meetings.
Ensure ongoing assessment of resource needs to ensure that program deliverables are met on time and within budget.
Develop and manage detailed project plans, Gantt charts, and milestone trackers to ensure timely delivery and transparency.
Identify, evaluate, and mitigate potential risks and issues that may impact program success. Develop contingency plans and escalate timely as appropriate.
Monitor quality standards and ensure deliverables meet customer expectations, regulatory requirements, and organizational benchmarks.
Ensure Program key performance indicators (KPIs) are shared across the team and there is alignment on success metrics for the program.
Regularly report progress, outcomes, and lessons learned to stakeholders and leadership.
Share in the ownership of the Product Development Lifecycle by championing a culture of ongoing improvement, leveraging feedback, data, and best practices to refine processes and enhance future program execution.

High School Diploma
7+ years of project/program management experience
1+ year product launch and go-to-market experience, particularly within financial services, Insurance or fintech.
5+ years of experience managing end-to-end product launches, from ideation through delivery.
Advanced certifications in program or project management (PMP, PgMP, PMI-ACP, etc.)
Experience in lifecycle product management within life insurance, health, or wellness products.
Strong leadership, interpersonal, and communication skills, with the ability to influence at all levels of the organization.
Ability to navigate ambiguity, manage competing priorities, and solve problems creatively.
Track record of building high-performance teams and fostering collaborative environments.
Analytical mindset with a focus on data-driven decision-making.
Strong negotiation skills

Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits