Hybrid Lending Operations Associate Manager

Posted last week

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About the role

  • Responsible for hiring, coaching, influencing, developing, and managing non-exempt team members including decisions relative to performance reviews, hiring, salary recommendations, disciplinary action, and termination.
  • Training the Commercial Banking Portfolio Coordinator to spread business and individual tax returns and financial statements per GAAP and internal credit policies using prescribed financial analysis software packages.
  • Accountable for ensuring quality customer service provided to internal/external customers.
  • Develops and implements operational, servicing, or documentation procedures, methods, and work systems.
  • Will have direct supervision of Commercial Banking Portfolio Coordinators who are in training or in a production environment.
  • Coordinates with the Quality Control team to ensure a comprehensive and effective quality control process is maintained.
  • Leads, participates in projects, initiatives that primarily impact the Credit Spreading department.
  • Fosters an environment that encourages the open exchange of ideas and the identification and resolution of potential problems.
  • Creates environment where team members are willing to be creative and develop their personal potential.
  • Manages information flow into, within and from the team related to systems, policies, procedures, process changes, reports, data cleanup, etc.
  • Gathers and analyzes data for reporting to external and internal parties, ensuring all data is up-to-date and accurate.

Requirements

  • 2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 1+ years of Leadership experience
  • 1+ year of credit and risk analysis experience
  • 1+ year of commercial banking experience
  • 1+ year of banking management experience
  • Experience analyzing accounting principles and business financial statements
  • Knowledge and understanding of FIS Optimist
  • Experience with one or a combination of the following systems: Business Lending and Sales Tracking (BLAST), Hogan, Automated Financial Systems (AFS) commercial loan system, FLO, or ICMP
  • Strong analytical skills including the ability to analyze financial metrics
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to interact with all levels of an organization
  • Knowledge and understanding of commercial banking products, policies, and procedures
  • Knowledge and understanding of project management methodologies: process improvements, continuous improvement, or LEAN
  • Ability to achieve high production and quality standards
  • Strong collaboration and partnering skills
  • A BS/BA degree or higher in business, management, accounting, finance, or economics

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements

Job title

Lending Operations Associate Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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