Lead Technical Program Manager driving Agile Scrum methodology and team success at Mastercard. Ensuring effective implementation of Agile practices to deliver customer value across the organization.
Responsibilities
Play a key role in the success of the team by ensuring Scrum practices are effectively implemented, allowing the team to focus on delivering customer value and developing an agile mindset.
Serve as an integral member of the leadership team, supporting peers and their direct reports in adopting and applying Agile Scrum methods.
Foster a positive team environment by promoting a “fail fast, learn quickly” mindset that encourages innovation and continuous improvement.
Facilitate all Agile Scrum ceremonies and cadences, ensuring they are effective, and outcomes oriented.
Measure and track team effectiveness by monitoring velocity and other key performance metrics to drive continuous improvement.
Support backlog management by helping the team create clear, concise, and prioritized backlog items.
Partner with stakeholders across the organization to align Mastercard’s project tracking and reporting standards with the team’s Agile Scrum framework.
Track and update key project initiatives for quarterly reviews, including preparing reports and presentation materials.
Coach the team on Agile and Scrum principles to strengthen collaboration, transparency, and adaptability.
Demonstrate servant leadership by modeling the values and responsibilities of the Scrum Master role.
Collaborate cross-functionally to ensure seamless work handoffs and proper intake of new requests.
Lead audit-related efforts within the team, acting as the liaison to stakeholders to ensure smooth audit execution and adequate documentation from development teams.
Requirements
Certified Scrum Master (CSM) or equivalent certification preferred but not required
Bachelor’s or Master’s degree in business, Computer Science, Information Technology, or a related field
Benefits
insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
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