Hybrid Lead, Technical Marketing Engineering

at ThousandEyes (part of Cisco)

• Job title: Lead, Technical Marketing Engineering
• Job type: Full Time
• Experience level: Senior
• Salary: $153,700 - $234,100 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Python
• Location requirements: Hybrid, Atlanta, United States

About the role

• Technical Marketing Engineering Leader at Cisco ThousandEyes managing a team to develop and communicate technical solutions. Focused on go-to-market execution and customer engagement, driving understanding of solutions.

Responsibilities

• Lead, mentor, and develop a team of Product Solutions Architects, setting clear objectives, prioritizing workloads, and allocating resources to meet business goals.
• Develop and oversee the creation of reference architectures, guides, labs, and demos for ThousandEyes solutions and products.
• Ensure the delivery of high-quality technical solutions training for internal and external stakeholders.
• Collaborate closely with sales, product, and marketing teams to support go-to-market and adoption activities.
• Oversee new product and feature introduction activities, such as technical training and creation of technical decision-maker presentations.
• Engage directly with customers to gain in-depth understanding of their business processes and product needs, validate solutions, and develop product champions.
• Support field and marketing events, including conferences and customer meetings; some travel required for you and your team.
• Promote ThousandEyes' culture of collaboration, innovation, and technical excellence.

Requirements

• Proven experience managing and developing technical teams, ideally in technical marketing or solutions architecture.
• Strong networking domain expertise and experience, ideally in SD-WAN and/or network performance management technologies (e.g., SNMP, flow)
• Extensive customer and field experience, ideally covering both enterprises and service providers (10+ years in a TME, Sales Engineering, or other similar customer-facing role).
• Demonstrated success in building demos and creating technical content, such as best practice guides and reference architectures.
• Excellent verbal and written communication skills, with a willingness to present and defend ideas and coach others to do the same.
• Strong organizational and prioritization skills, with experience managing multiple projects and deadlines.
• Bachelor’s degree, preferably in computer science or engineering.
• Technical certifications, such as CCNA, CCNP, CCIE, or other, demonstrating knowledge in areas such as networking, CloudOps, DevOps, and automation.
• Knowledge of Python or other programming languages is a plus.

Benefits

• access to quality medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• short and long-term disability coverage
• basic life insurance
• numerous wellbeing offerings
• up to twelve paid holidays per calendar year
• one floating holiday (for non-exempt employees)
• a day off for their birthday
• Non-Exempt new hires accrue up to 16 days of vacation time off each year
• Exempt new hires participate in Cisco’s flexible Vacation Time Off policy
• Sick Time Off subject to Cisco’s Sick Time Off Policy
• Up to 80 hours of unused sick time carried forward each year
• access to paid time away to deal with critical or emergency issues
• additional paid time to volunteer and give back to the community