Hybrid Lead Product Manager – Identity Management

at PayPal

• Job title: Lead Product Manager – Identity Management
• Job type: Full Time
• Experience level: Senior
• Salary: $152,500 - $262,350 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Jose, United States

About the role

• Lead Product Manager managing PayPal's Identity Platform for authentication and payments. Collaborate with cross-functional teams to enhance customer experience securely.

Responsibilities

• Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
• Interfaces with product leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Requirements

• Minimum of 8 years of relevant work experience
• Bachelor's degree or equivalent experience
• At least 3-5 years' experience building consumer or B2C software
• Prior experience building Identity or Authentication products
• Familiarity with NIST 800-63, FTC and EU SCA/PSD2 guidelines on Authentication
• Direct prior experience in eCommerce, FinTech, and the banking ecosystem
• Proven track record for building, launching, and maintaining high-scale, successful products
• Excellent organizational, communication, and interpersonal skills
• Strong business and technical acumen
• Strong problem-solving, conflict resolution, influencing and decision-making skills

Benefits

• Flexible work environment
• Employee shares options
• Health and life insurance
• Medical coverage
• Dental coverage
• Vision coverage
• Annual performance bonus
• 401(k) retirement plan
• Professional development resources